Information Collection: We may collect personal information such as your name, address, contact details, and email address when you engage with our services. This information is voluntarily provided by you when you contact us, request a service, or interact with our website.
Use of Information: We use the collected information for the following purposes:
a. Service Delivery: We use your personal information to fulfill your requests for plumbing services, communicate with you regarding appointments, and provide updates on the status of your plumbing projects.
b. Customer Support: We may use your information to respond to your inquiries, address your concerns, and provide customer support.
c. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or updates about our services. You have the option to opt-out of these communications at any time.
d. Internal Operations: We may use your information for internal purposes such as data analysis, improving our services, and enhancing our website functionality.
Information Sharing: We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your information to third parties for marketing purposes. However, we may share your information in the following circumstances:
a. Service Providers: We may engage trusted third-party service providers who assist us in delivering our services. These providers have access to your information only to the extent necessary to perform their tasks and are obligated to maintain its confidentiality.
b. Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. We utilize industry-standard encryption technologies, secure storage systems, and physical safeguards to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy: Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.